Privacy notice

This notice explains how Millbrook Garage ("we", "us") uses the personal information you give us through this website and when we look after your vehicle. Last updated 9 Nov 2026.

Who we are

Millbrook Garage, Unit 4, Millbrook Trading Estate, Mill Lane, Bristol, BS3 4ZZ. You can contact us about your data at millbrook.garage@example.com or on 0117 496 0123.

What we collect

• Your name, email address, phone number and, for invoices, your address.
• Vehicle details: registration, make, model, fuel type, year and mileage.
• What you tell us about the work you need, and the date you would like to book.
• Quotes, bookings and invoices we create for you.
• Basic technical information (such as your IP address) to protect our forms from spam.

Why we use it

• To reply to your enquiry, prepare quotes and arrange bookings (to take steps at your request before entering a contract).
• To carry out the work, invoice you and keep records (to perform our contract with you and meet legal and tax obligations).
• To keep the website secure and prevent misuse (our legitimate interests).

We do not sell your information or use it for marketing without asking you first. If you tick the box for offers when you book or check in (or tell us yes), we’ll email you the odd one, like a winter check. Every one has a link to stop them, and you can tell us to stop at any time.

Who we share it with

• Our website host, which stores this website and its database.
• Parts suppliers or specialists, only where needed to complete work on your vehicle.
• Our accountant and HMRC, for invoices and tax records.

How long we keep it

Enquiries that don't go ahead are deleted within 12 months. Invoices and related records are kept for 6 years to meet tax rules. You can ask us to delete your information sooner where the law allows.

Your rights

You can ask for a copy of your information, ask us to correct or delete it, or object to how we use it. Contact us using the details above. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

This website does not use advertising or tracking cookies. Our staff area uses one essential cookie to keep staff signed in. The map on our pages is provided by OpenStreetMap.